Last Updated: March 26, 2014
In order to give you the best experience on our Website, we may collect personally identifiable and non-personally identifiable information. We only collect such information if it is reasonably necessary to fulfill your online requests or our legitimate business objectives.
Personally Identifiable Information. "Personally Identifiable Information" or "PII" is information that identifies you as an individual, such as your full name, address, telephone number, or email address. We do not collect Personally Identifiable Information from you unless you choose to provide it to us. For example, if you purchase goods or services through our online store or elsewhere on our Website, you may need to provide a valid credit card number, expiration date and credit card security code, in addition to your name, mailing and billing addresses, phone number and email address. Please note that you must be over the age of 18 to place orders online. If you choose not to provide us with certain PII, you will be able to continue using the Website, except you may be unable to complete your purchase or use certain features on the Website.
Non-Personally Identifiable Information. In addition to the PII you provide to us, we may collect Non-Personally Identifiable Information from you when you visit the Websites. "Non-Personally Identifiable Information" or "Non-PII" is information that does not identify you as an individual. For example, we may collect the following Non-Personally Identifiable Information from you when you visit our Website:
Demographic information such as your age, date of birth, gender, hobbies, interests, zip/postal code or country. Demographic Information is not PII unless it is combined with PII about a specific user. If you choose not to provide us with certain Demographic Information, you will be able to continue using the Website, except you may be unable to use certain features on the Website.
Technical Information is information that is automatically collected when you visit the Websites, such as information about your computer or device, hardware, software, connection information, Internet Service Provider ("ISP"), browser type and language, operating system, Internet Protocol (IP) address (which is a numeric address assigned to your computer by your ISP), the web address of sites you visited before and after visiting the Website, the web search that landed you on the Website, web pages and advertisements you view and links you click on within the Website, information collected through cookies and web beacons, information about your interactions with email messages (such as the links clicked on and whether the messages were opened or forwarded), and standard server log information. Technical Information is not PII unless it is linked to PII about a specific user. Aggregate information is anonymous data about individuals that is grouped together to study a group or category of services or users. Aggregate Information is not considered PII unless it is linked to PII about a specific user.
We may collect PII and Non-PII (i) to fulfill your requests for products, services, and information, including to complete orders you have placed through the Websites, to complete your GameLoud registration, and to send you e-mail newsletters and non-commercial messages; (ii) to deliver advertising, marketing communications, and other promotional materials; (iii) to enable you to participate in online games, contests, sweepstakes, and other features offered on the Websites; (iv) to customize the content, features, and advertising provided to you on the Website; (v) to set up repair orders and respond to other consumer service inquiries; (vi) to facilitate demographic studies, conduct quality assurance, and analyze the use of the Website to understand and improve our service offerings; (vii) to prevent potentially illegal or offensive activities or to enforce our rights or the rights of our users; and/or (viii) for any other purposes disclosed to you at the time we collect your information or pursuant to your consent.
We do not knowingly collect personal information on our Websites from visitors under the age of 13 ("children" or "child"). For information on how we collect, use, disclose and secure information knowingly collected, please see the relevant sections in this Policy. If upon notification by a parent or guardian, or discovery by other means, that a child under thirteen (13) has improperly registered on this site by using false information, we will immediately cancel the child's membership and/or participation and delete the child's personally identifiable information from our records.
If a parent or guardian has given us permission to collect his or her child’s personal information, he or she can at any time contact us by email at firstname.lastname@example.org to: (1) confirm, correct or delete the child’s personal information; (2) discontinue any further online collection or use of the child’s personal information; or (3) revoke his or her earlier consent to the collection and use of the child’s personal information. Please be sure to include in your email your child’s username and password. Please be aware that you will need to provide information on your child; for security reasons, we do not provide information we have on file.
As part of the registration process for GameLoud, users are asked to submit their date of birth. Users who indicate they are under the age of 13 are asked to submit a parent or guardian’s email address so that we can notify the parent or guardian that their child would like to join GameLoud and can provide details about establishing an Account in GameLoud. Once a parent or guardian registers for GameLoud and creates an Account he or she can then create an account for the child. The parent provides a username and password for the child. No personal information is collected from the child to create the account. As the Account Administrator, a parent or guardian can then adjust permission settings. The parent or guardian can change the permission settings for the child’s account at any time by visiting the Account Settings page. GameLoud members under the age of 13 cannot spend or redeem GameChange.
LincStar Technologies (GameLoud) is fully compliant with the Child Online Privacy Protection Act (COPPA). For more information on COPPA, please visit www.coppa.org.
We may share PII, Non-PII, and Aggregate Information with our vendors who help us perform various functions necessary to operate our business or fulfill your requests, such as completing your transactions, developing and executing our advertising campaigns, and providing business analytics. Any vendors or partners with whom we may share PII are permitted to obtain only the PII they need to deliver the services requested. They are required to maintain the confidentiality of the PII and are prohibited from using it for any other purpose.
We also may disclose PII, Non-PII, and Aggregate Information (i) to our parent company, subsidiaries, third parties and other affiliated companies; (ii) in the good faith belief that we are required to do so by law; (iii) if doing so is reasonably necessary to comply with legal process; (iv) to respond to any claims or inquiries; (v) to protect the rights, property, or personal safety of GameLoud, our customers, or the public; (vi) as part of any merger, sale, transfer of company assets, or acquisition, if permitted by and done in accordance with applicable laws; or (vii) for any other purposes disclosed to you at the time we collect the PII or pursuant to your consent.
Please note that our Website may make chat rooms, forums, message boards, and/or newsgroups ("Public Forums") available to users. Please remember that any information that you disclose in Public Forums becomes public information. You should exercise caution when deciding whether to disclose your PII in these Public Forums.
We maintain log files ("Logs"), which record activity on the Website and gather statistics about users’ activities, such as how many users have visited the Website, how often, how many "hits" a particular webpage has received, type and quality of the user’s Internet connection; identification of the user’s hardware and software used to access the Websites, which features on the Website you used, and the frequency of use. The entries comprising the Logs contain IP addresses, user IDs, and identification of the ISP that provides your connection to the Internet. Generally, we use the Logs to operate and improve the Website, to identify the popularity of certain features, to assist with internal marketing and demographic studies, to enable us to assess overall efficiency and activity on the Website, and to assess users’ web- browsing activities, preferences, and habits. We also use the Logs to monitor traffic on the Website, to troubleshoot technical problems, for security reasons, and to foster the safety of the Website. In the event of abuse, we may block certain IP addresses.
We may use a common Internet technology called "Web beacons" (also called "Web bugs," "action tags," "pixel trackers," or "clear GIFs") on our Website. Web beacons are small graphic images placed on a web page, web-based document, or in an email message that are designed to allow us or our vendors to collect certain information and monitor user activity on our Website. Web beacons are invisible to the user because they are typically very small (only 1-by-1 pixel) and the same color as the background of the web page, document or email message. We do not use Web beacons to collect PII about you. We may use Web beacons to collect Technical Information. We may use this information to, for example, record whether individual users view emails from GameLoud so that we can more effectively manage our database of active registered members and to display emails in the appropriate HTML or text format.
In addition, we may use information collected by cookies, Logs, and Web beacons, to help us determine how to improve our Website by seeing which areas, features, and products are most popular; personalizing the Website and making recommendations based on products you have linked to in the past; and completing transactions you have requested.
We also may permit third parties, such as Adsense, to set cookies and Web beacons on our Website or in emails sent on our behalf to help us perform various internal functions necessary to operate our business. These third parties may use these cookies and Web beacons to collect Technical Information when you visit the Website and may use this Technical Information during your visits to the Website and other sites in order to provide you advertisements about goods and services that may be of greater interest to you. These third parties may offer you a way to opt-out of this ad targeting. To learn more, you can visit www.networkadvertising.org and www.google.com/policies/privacy/ads.
The security and confidentiality of your information is extremely important to us. That is why we have established reasonable safeguards for the security, integrity, and privacy of the PII submitted through the Website. We also have implemented reasonable security measures to help protect information under our control against loss, misuse, and alteration. For example, PII is stored in firewall protected servers, and all financial information is transmitted through the use of encryption. We also strive to limit access to PII to employees performing a legitimate business function. We review our security procedures periodically to consider appropriate new technology and updated methods.
Despite our efforts, no security measure is ever perfect or impenetrable. Therefore, although we take commercially reasonable steps to secure your information, no data storage system or transmission of data over the Internet can be guaranteed to be 100% secure.
It is your responsibility to keep your GameLoud password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always log out and close your browser window before leaving the Website to help protect access to your information from other users. Please refer to the Federal Trade Commission’s Website at www.ftc.gov/bcp/menus/consumer/data.shtm for information about how to protect yourself against identity theft.
You can opt out of receiving commercial email messages from GameLoud by following the instructions contained in any such message.
In addition, if you do not want GameLoud to send you commercial email, regular mail, or other messages about our products and services, you can opt-out at the time you register for GameLoud or when the information is otherwise collected. If you have opted-in and, at a later date, wish to have your name removed from our email or regular mail databases, you can log on to GameLoud and update your preferences by going to My Account Settings.
If you would like to be removed from our mailing lists at any time, please send an email to email@example.com Put the word "REMOVE" in the subject line. In the body of the email, please include your name and address and the database(s) from which you would like your information to be removed.
Please note that in some instances, despite your opt-out selections, we may send you email communications regarding transactions or services you have specifically requested or to inform you of important changes to our Website, products or policies.
As a member of GameLoud, you may access your PII by logging in and going to “My Account”. Once there, you may view and change your PII under "My Account Settings."
If you are not a registered member of GameLoud, we will review or update your PII as appropriate if you contact us via email at firstname.lastname@example.org. Please be aware that you will need to provide the updated information to our Online Administrators; to protect your privacy, we will not disclose information that we have on file. If you would like to delete your PII, please contact us and we will delete it unless we have a good faith belief that we are legally required to retain the information.
Our Website may contain links to third party websites and content. We are not responsible for the privacy or security practices of these third parties, and we recommend that you review their privacy policies before submitting any information.
Any information that you provide or that is collected through our Website may be stored and processed in the United States or any other country in which we or our affiliated companies, subsidiaries, vendors, or agents maintain facilities. As such, PII may be accessed by foreign governmental authorities and otherwise in accordance with applicable laws. By using any of our Website you consent to such storage, processing, and any transfer of information outside of your country. We abide by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.